At Cocktail Fashion, we understand that sometimes circumstances may change, and you may need to cancel an order that is in the “Order Confirmation” stage. Please review our Cancellation Policy below for details on the cancellation process and refund options.
Cancellation Eligibility
You can cancel an order if it is in the “Order Confirmation” stage. Once your order has moved beyond this stage, we will not be able to process a cancellation.
Cancellation Process
To cancel an order, please follow these steps:
Contact Us: Reach out to our customer support team as soon as you decide to cancel your order. You can contact us at customercare@cocktailfashion.in or +91-8830953879.
Provide Order Details: When you contact us, please provide your order number and the reason for cancellation.
Cancellation Confirmation: Once your cancellation request is approved, you will receive confirmation from us.
Refund Options
The refund process and the time frame for refunds depend on the payment method used for your order:
Debit Card/Credit Card, UPI, and Netbanking Orders: Refunds for these payment methods will be processed within 10-15 working days. The amount will be credited back to the same account used for the purchase.
Contact Information
If you have any questions or need assistance regarding our cancellation policy or the refund process, please contact our customer support team at customercare@cocktailfashion.in or +91-8830953879.
Cocktail Fashion is committed to providing a seamless shopping experience, and we appreciate your understanding of our cancellation and refund policy. We look forward to serving your fashion needs and ensuring your satisfaction with our products and services. Thank you for choosing us for your clothing purchases.